Do not check if on a
Shipping Info
How do you ship international?
We offer the following international shipping methods, UPS, DHL and EMS , you will be able to select your preferred shipping method during the check out process.!
How fast do you ship my order after receiving payment?
We usually ship all orders within 1 to 2 working days after receiving full payment.
What shipping method do you recommend?
We recommend UPS! they have proven them selfs to be the best, safest and fastest.
Do i have to pay import duty on my order?
Please check your local laws and duty charges.
Does the prepaid shipping charge include import taxes and/or customs charges?
No, any and all import taxes and/or customs charges have to be paid by the customer in his country!
Low price shipping invoice?
Yes can do, no problem, just add a note to your order during check out or send us a email.
Please note that we can only insure that value stated on the shipping invoice, so lost shipment with low price
invoice will only be refunded at the value of the low price invoice,
NOT FROM THE REAL VALUE OF GOODS.
The refund will be paid out by DHL or UPS depending on your selected courier.
Can i select my preferred shipping method?
Yes you can. We offer DHL, UPS and EMS (Express mail service, USPS)!
Can i track my shipment?
Yes you can just click on the link below and you will be redirected to the corresponding website where you can track your shipment!
UPS
DHL
EMS
Can i pay online and chose to have my order sent by EMS?
No sorry, we will only ship orders by EMS that are paid by bank!
What is EMS?
EMS = Express mail service (registered mail). This is fastest way to send orders by post ! EMS shipments will be delivered by your local post
man and can be tracked on your local post website.
EMS is called USPS in the US.
EMS shipments can not be insured! Customer choosing this shipping option does so on their own risk !!
Lost EMS shipments will not be refunded or replaced by Organic Jewelry Wholesale!
Lost shipment, UPS and DHL?
Organic Jewelry Wholesale is not responsible for goods once they have left our warehouse. Lost shipments are the responsibly of the customer!
However, all shipments shipped by UPS and DHL are insured. We will help to make sure that the customer will receive a refund from either UPS or DHL.
Lost shipment, EMS?
Organic Jewelry Wholesale is not responsible for goods once they have left our warehouse. Lost shipments are the responsibly of the customer!
Shipping by EMS is cheap but it's also risky for the customer as EMS shipments can not be insured!
The maximum refund that EMS (Thai Post) will give for a lost shipment is 200$ ; it does not matter what the real value of the shipment is.
Below are the shipping options that we offer when you check out your order
Note: Some of the following shipping methods might not be available to some countries!
|
UPS Our preferred shipping method. Delivery time about 3 to 5 days! All UPS shipments are insured! We offer very low UPS shipping rates. You will receive your UPS tracking number as soon as we have shipped your order (we usually ship all orders within 24 hours of receiving payment). You can track your shipment on www.ups.com. The shipping charge does not include customs charges that might apply in your country. All UPS shipments are insured. |
|
|---|---|---|
|
DHL Delivery time is about 3 to 5 days! All DHL shipments are insured! You will receive your DHL tracking number as soon as we have shipped your order (we usually ship all orders within 24 hours of receiving payment but DHL can be very slow to pick up shipments so there might be an extra 48 hours before your shipment has been picked up by DHL! You can track your shipment on www.dhl.com. For faster shipping please select UPS! The shipping charge does not include customs charges that might apply in your country. All DHL shipments are insured. |
|
|
Express mail by EMS, (POST). This option is not recommended! Delivery time 5 to 12 days! This is the cheapest option, but EMS shipments can not be insured!! You will receive your EMS tracking number as soon as we have shipped your order (we usually ship all orders within 24 hours of receiving payment). Tracking your shipment can be done on your national postal service website. Example: customers in The United States would use USPS.com to track their parcel. Also all tracking can be done on Post/EMS tracking website for all EMS shipments. The shipping charge does not include customs charges that might apply in your country. Customs charges has to be paid by the customer! You can only use this option if you are paying us by bank transfer!! EMS shipments can not be insured, Chaotic Trading is not responsible for any lost shipment! Lost shipments will not be refunded. |
|
IMPORT REGULATIONS AND RESTRICTIONS
Organicjewelrywholesale.com is not liable for any delay caused by restrictions of importing certain materials as horn, bone, shell, etc. We will always declare your goods as assorted imitation jewelry and/or wood-earrings unless otherwise specified by the customer. If the customer wants to include other information in the shipping invoice it has to be mentioned before shipping and the information has to be provided by the customer.
The prepaid shipping charge does NOT include duties, taxes or customs fee’s. The customer has to pay any and all import duties and customs fees by themselves as Chaotic Trading is NOT responsible for any fees that is applicable for the goods to be imported into the customers respective country. UPS and DHL might present the customers with a import invoice that the customer has to pay, the invoice might arrive one or two days after delivery of the goods, this invoice is not for the shipping charge , this is for the duties that might incur when importing goods to the customers country.
If a letter of origin is required it has to be requested by the customer 2 days prior to shipping to avoid delays, a Letter of Origin will only be included upon request by the customer.
IMPORTING TO THE U.S.A
Importing products made from sea-shells and/or corals requires a federal fish and wildlife import-export permit from the U.S. Department of the Interior's Fish and Wildlife Service. This permit costs $100.00 and is valid for one year. Customers can apply for a permit by following this link.
You will need to provide the following information to Fish and Wild life services so as to be able to obtain your import permit.
1. Abelone
- Species: Haliotis iris
- Genus: Haliotis
- Country of origin: Thailand
2. Mother of pearl
- Species: Pinctada Fucata
- Genus: Pinctada
- Country of origin: Thailand
3. Sponge Coral
- Species: Melithaea ochracea
- Genus: Melithaea
- Country of origin: Thailand
